B-Heard Youth Support Program

B-Heard - BYS

B-Heard Now

Short wait times. No bookings. Just drop-in.

The B-Heard Now program gives young people (12-18 years) the opportunity to speak to a youth worker without barriers such as having to complete a referral form, and long waiting times.

Youth workers will be present at Visy Cares Hub in Sunshine or Sydenham Neighbourhood House in Taylors Lakes every Thursday 1-5pm, from 1 May to 2 October.

If you prefer to make an appointment (only available 1-2pm), please email:

Address: 80B Harvester Road, Sunshine
Day: Thursday 1-5pm (1-2pm appointment only)

  • 8, 22 May
  • 5, 19 June
  • 3, 17, 31 July
  • 14, 28 August
  • 11, 25 September

Address: Level 1, 1 Station Street, Watergardens Town Centre, Taylors Lakes
Day: Thursday 1-5pm (1-2pm appointment only)

  • 1, 15, 29 May
  • 12, 26 June
  • 10, 24 July
  • 7, 21 August
  • 4, 18 September
  • 2 October

B-Heard Youth Support Program

    • Need someone to talk to?
    • Going through a tough time?
    • Need help getting linked in to a service or program?
    • Not enjoying things as much as you used to?


    If you are 12-25 years old and live, work, study, or recreate in Brimbank then we can help at no cost to you.

      Why seek youth support or counselling?

      Because YOU matter!

      We can help with:

        • Not feeling your usual self
        • Family concerns
        • Relationship challenges
        • Links to other services such as education, housing and legal
        • Better understanding yourself and your emotions and what to do with them
        • And heaps more
        •  

        How can you access youth support or counselling?

          • Phone 9249 4000 to speak to a youth support worker
          • Email the Youth Wellbeing and Belonging Team on youthsupport2@brimbank.vic.gov.au
          • Attend the Visy Cares Hub & request to see a worker from the Youth Wellbeing and Belonging Team

          We support young people on a short term basis @ various locations in Brimbank

            Help Online

            If you are looking for help online, click here for some useful links.

            How to refer to BYS Youth Wellbeing & Belonging Officer:

            If you have spoken to the young person about support options and they have shown interest in our service please phone the Youth Wellbeing and Belonging Team on 9249 4000.

            Referrers are required to contact us to discuss the needs of the young person, program eligibility, response times and any other questions prior to making the referral.

            Got any questions? You can find FAQ about our B-Heard Support Program here.

            B-HEARD Youth Support Program Expression of Interest Form
            Additional Feedback
            Collection Notice
            We collect your personal information to determine whether you are a right fit for our programs and so we can contact you regarding your interest. This information will be shared with the respective Program Facilitator, in order for them to reach out to you.

            Brimbank Privacy Statement
            Brimbank City Council is committed to protecting your privacy as outlined by the Privacy & Data Protection Act 2014 and the Health Records Act 2001. The information you provide on this form is being collected by Brimbank City Council for administration purposes and in line with your individual support needs. Your information will not be disclosed to any external party without your consent, unless Council is required or authorised to do so by law. If you have any privacy questions or concerns regarding how your information is used, or wish to access or amend information previously provided, please send your enquiries through to our Legal and Privacy Officer at privacy@brimbank.vic.gov.au.

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