B-Heard Now
Short wait times. No bookings. Just drop-in.
The B-Heard Now program gives young people (12-18 years) the opportunity to speak to a youth worker without barriers such as having to complete a referral form, and long waiting times.
Youth workers will be present at Visy Cares Hub in Sunshine or Sydenham Neighbourhood House in Taylors Lakes every Thursday 1-5pm, from 1 May to 2 October.
If you prefer to make an appointment (only available 1-2pm), please email:

Address: 80B Harvester Road, Sunshine
Day: Thursday 1-5pm (1-2pm appointment only)
- 8, 22 May
- 5, 19 June
- 3, 17, 31 July
- 14, 28 August
- 11, 25 September
Address: Level 1, 1 Station Street, Watergardens Town Centre, Taylors Lakes
Day: Thursday 1-5pm (1-2pm appointment only)
- 1, 15, 29 May
- 12, 26 June
- 10, 24 July
- 7, 21 August
- 4, 18 September
- 2 October
B-Heard Youth Support Program
- Need someone to talk to?
- Going through a tough time?
- Need help getting linked in to a service or program?
- Not enjoying things as much as you used to?
If you are 12-25 years old and live, work, study, or recreate in Brimbank then we can help at no cost to you.
Why seek youth support or counselling?
Because YOU matter!
We can help with:
- Not feeling your usual self
- Family concerns
- Relationship challenges
- Links to other services such as education, housing and legal
- Better understanding yourself and your emotions and what to do with them
- And heaps more
How can you access youth support or counselling?
- Phone 9249 4000 to speak to a youth support worker
- Email the Youth Wellbeing and Belonging Team on youthsupport2@brimbank.vic.gov.au
- Attend the Visy Cares Hub & request to see a worker from the Youth Wellbeing and Belonging Team
We support young people on a short term basis @ various locations in Brimbank
Help Online
If you are looking for help online, click here for some useful links.
How to refer to BYS Youth Wellbeing & Belonging Officer:
If you have spoken to the young person about support options and they have shown interest in our service please phone the Youth Wellbeing and Belonging Team on 9249 4000.
Referrers are required to contact us to discuss the needs of the young person, program eligibility, response times and any other questions prior to making the referral.
Got any questions? You can find FAQ about our B-Heard Support Program here.