• Need someone to talk to?
  • Going through a tough time?
  • Need help getting linked in to a service or program?
  • Not enjoying things as much as you used to?

If you are 12-25 years old and live, work, study, or recreate in Brimbank then we can help at no cost to you.


Why seek youth support or counselling?

Because YOU matter!

We can help with:

  • Not feeling your usual self
  • Family concerns
  • Relationship challenges
  • Links to other services such as education, housing and legal
  • Better understanding yourself and your emotions and what to do with them
  • And heaps more

How can you access youth support or counselling?

  • Phone 9249 4110 / (Our new mobile number) to speak to a youth support worker
  • Email the youth support team on youthsupport2@brimbank.vic.gov.au
  • Attend the Visy Cares Hub & request to see a worker from the youth support team
  • Complete the below referral form and email to youthsupport2@brimbank.vic.gov.au  

We support young people on a short term basis @ various locations in Brimbank

*Counselling available Wed’s & Thurs. *Individual Support available Mon – Frid


Help Online

If you are looking for further help online, click here for some useful links. 


How to refer a young person to BYS Youth Support Team:

If you have spoken to the young person about support options and they have shown interest in our service please phone the youth support team on 9249 4110.

Referrers are required to contact us to discuss the needs of the young person, program eligibility, response times and any other questions prior to making the referral.

Once the referral is received, a member of the Youth Support Team will contact you within 2 working days for non-urgent matters or within 1 working day for matters of a more urgent nature.

Download the B-Heard Youth Referral Form

Ask Us

Feel free to get in touch with us regarding our Programs, Services or any questions you might have. We'll get back to you as soon as we can.

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