If you’re a young person living, working, studying or socialising in the City of Brimbank, there’s a good chance you’ve heard of Brimbank Youth Services (BYS) — but you might not know just how much support and opportunity is on offer. From free confidential counselling to leadership programs, driving lessons and LGBTIQA+ social groups, we’re here for you.
In this guide, we break down exactly what Brimbank Youth Services does, who it’s for, and how to get involved.
Who is Brimbank Youth Services for?
Brimbank Youth Services supports young people aged 10 to 25 years old who live, work, study, or spend time in the City of Brimbank — which includes these suburbs:
- Calder Park
- Sydenham
- Taylors Lakes
- Delahey
- Keilor Downs
- Keilor North
- Keilor Lodge
- Keilor
- Keilor Park
- St Albans
- Kings Park
- Kealba
- Deer Park
- Albanvale
- Cairnlea
- Derrimut
- Sunshine
- Sunshine North
- Sunshine West
- Ardeer
- Albion
- Brooklyn
We also offer programs for parents, such as Tuning in to Teens and Youth Mental Health First Aid.
Free Support and Counselling: B-Heard
One of the cornerstones of Brimbank Youth Services is B-Heard, a no-cost, private and confidential youth support and counselling program.
B-Heard is there for young people who:
- Need someone to talk to
- Are going through a hard time
- Are dealing with family conflict or relationship issues
- Want to strengthen their self-esteem
- Need help linking in with other specialist services
Sessions are delivered by friendly, trained youth workers mainly at Visy Cares Hub in Sunshine CBD, making it easy and low-pressure to reach out for help.
Building Youth Voice
For young people who want to make a real difference in their community, the Brimbank Youth Council is a standout opportunity. It’s a six-month leadership program open to those aged 12–25 who live, work, study or socialise in Brimbank.
Past youth councils have tackled issues like youth homelessness, study tips, and community safety.
Young creatives in Brimbank also have an outlet through The Bold Source, a youth-produced magazine that gives local young people a platform to share their stories, ideas and creative work with the wider community.
Creating Safe Spaces
Crystal Queer is a fun social support group for LGBTIQA+ young people aged 16–25 who live, work or study in Brimbank. It offers a welcoming, judgement-free space to connect with peers, build community and access support tailored to LGBTIQA+ experiences.
Glow is a weekly after-school social program for girls aged 11 to 16, encouraging them to move, connect and have fun through games and challenges. It’s designed to build confidence and help them stay active with hula-hooping, lawn games or pickleball.
Get Your School Involved
Brimbank Youth Services also offers various school programs, for both primary and secondary school students in the Brimbank area, such as:
- Build Up – Body Image: A wellbeing program for young women to challenge unrealistic beauty standards, build body confidence and foster kindness toward themselves and others.
- Civics & Citizenship: An interactive 75-minute workshop to support grade five and six students to learn about local government and active citizenship.
Inclusive Events
Brimbank Youth Services also runs inclusive community events such as Summer Sundown — an after-school event held at Visy Cares Hub in the summer, offering free food and drinks, activities and prizes for young people aged 10 to 25 years.
How to Get Involved
Getting connected with Brimbank Youth Services is simple and free. You can:
- Visit brimbankyouth.com to browse all current programs and events
- Call Brimbank Youth Services on (03) 9249 4000
- Email bys@brimbank.vic.gov.au
- Follow along on Facebook and Instagram for updates on events and programs
- Sign up for our monthly newsletter

